We are committed to delivering a smooth shopping experience to all of our customers at sigma-pharma.shop. We've compiled a list of commonly asked questions and given responses below to assist you with your online shopping with us. If you cannot find the answer to your query, please contact us and we will respond as soon as possible.

What are your hours of operation?

Our website is open 24 hours a day, 7 days a week.

What is your office address and phone number? ?

Our office address:


What are sigma-pharma.shop's Privacy and Security Policies?

Your privacy and protection are highly important to us at sigma-pharma.shop. We are committed to keeping the privacy of your details (such as your name, address, email address, or credit card number) and will never share it with someone else. It is only used to process your order by our approved staff.

Is it safe to Pay through sigma-pharma.shop?

Yes, indeed. All payment transactions are processed by sigma-pharma.shop using third-party payment processing services. These payment intermediaries are PCI-compliant, which is the highest level of certification, ensuring that all cardholder data is safely stored, processed, and transmitted using industry-standard encryption technology.

Are medications available at sigma-pharma.shop safe?

Yes. The medicines you buy from our pharmacy are of the highest possible quality.

What information do you need from me to process my order as fast as possible?

In order to process your order quickly, we need the following details from you:

  • Your billing/shipping information
  • Your prescription (required for the order of Prescription medicines).
  • Your payment details.

What forms of payment does sigma-pharma.shop accept for online orders?

sigma-pharma.shop accepts the following forms of payment cryptocurrency:
  • ETH
  • Bitcoin
  • Bitcoin Cash
  • USDT
You don’t need to provide sensitive financial information. Payment will be transferred from wallet to wallet within minutes

What if I can’t find the products/medications I am looking for in your website?

Sigma-pharma.shop carries a large selection of pharmaceuticals and other healthcare products. If you still can’t find what you’re looking for, please contact one of our pharmacists at info@sigma-pharma.com. We’ll get back to you as soon as possible to let you know if the medication/products you’ve requested are available.

Are there any other hidden charges?

No. There are no hidden charges in any of our products.

Does sigma-pharma.shop charge any professional fees on prescription drug orders?

No. On your prescription drug orders, sigma-pharma.shop does not charge any extra professional fees. The costs of a pharmacist analysis are already included in our commodity prices.

Does sigma-pharma.shop deliver products to any location?

Currently, we are delivering in Dubai, UAE, Iran, Jordan, Russia, Malaysia, Indonesia, India, Turkey, Uzbekistan, Egypt, Morocco, South Africa, Brazil, Paraguay, Argentina, Colombia, USA, Germany, Netherlands, England, Spain, Italy, Swiss, Norway, France, Austria, Belgium, Sweden.

Other countries within territory but not list please feel free to contact us.

How long will it take to deliver my order?

Delivery times may vary depending on the delivery location as well as the type of product you order.

Is it possible to cancel my order after it has been charged?

No, you cannot cancel your order once your payment has been processed.